Here at Simpson & Vail, the Harron family's mission is to uphold the highest standards in quality, service and value, in order to best serve you, our faithful customers.

We are dedicated to bringing you the finest quality, most health conscious products available at the fairest prices.

The Harron Family: From left to right: Jim Jr., Monica, Jim Sr., Paulina, James, Joan, Cyndi

Simpson & Vail, Inc. is an old time tea company and was originally founded as a green coffee merchant in 1904 by Augustus M. Walbridge on Water Street in New York City as Augustus M. Walbridge, Inc.

Mr. Walbridge, Photograph courtesy of Margaret Trapp Cruse

In 1929, Mr. Walbridge sold the business to Mr. Simpson, the accountant, and
Mr.Lester Vail, the tea taster. Hence, a great business was born.

Lester B. Vail, Photograph courtesy of Margaret Trapp Cruse

For years Simpson & Vail, Inc. was located In New York City on Water St., then Front St., then Park Place. Besides the location changes, the business grew and numerous phases occurred. From 1929 to 1962, bulk tea was the only product Simpson & Vail, Inc. carried. In 1962 roasted coffee and teabags were added. Late in 1978, Jim and Joan Harron purchased Simpson & Vail Inc., and in 1979, they added specialty food products and tea accessories as well as expanding the tea and coffee lines.

VISIT OUR STORE

If you're in the area, please stop by and visit us in our scenic Brookfield, Connecticut store. We're open Monday-Friday from 9am to 5:30pm (EST) and Saturday from 10am to 4pm (EST) (Closed on Saturdays in July and August)

Simpson & Vail is nestled in a beautiful rock quarry. The tranquility of this setting, the soaring granite face of the quarry, the peaceful reflections in the water and the abundant wildlife, is conducive to moments of meditation over a cup of tea. Come and enjoy! Weather permitting, bring your lunch and savor a cup of Simpson & Vail tea in our picturesque gazebo, by the side of our stately quarry.

From Route 84 East or West:
Take Exit 7 (Route 7N) to the 2nd exit (Route 202East, Brookfield Center), turn right (202 North). At the next traffic light, turn left onto Station Road. At the end of Station Road, turn right onto Laurel Hill Rd.
Take the third left onto Quarry Road. Simpson & Vail is on the right.

The wishing well in the front of the property (Spring)

View of the quarry from the front door of the store

TASTING SCHEDULE
Each Saturday from 10 am - 4 pm we offer (for free) 4 teas and 1 coffee for sampling as well as samples of freshly baked Block Island scones!

SEPTEMBER
11th
Ethiopian Longberry - Coffee
Organic Bolivia Large Leaf - Black Tea
Organic Bolivia Orange Pekoe - Green Tea
Organic Pai-mu-tan - White Tea
Burgundy Blast - Herbal Tisane

18th
El Salvador – Rain Forest Alliance - Coffee
Imperial Yunnan - Black Tea
Ambootia Estate Organic Darjeeling - Green Tea
Tung Ting - Oolong Tea
Silky Spice - Herbal Tisane

25th
Celebes Kalossi - Coffee
Organic Irish Breakfast - Black Tea
Village Green - Green Tea
Groovy Guava - White Tea
Green Cederberg Harvest – Rooibos Herbal Tisane

SHIPPING INFO

We ship 5 days a week, Monday through Friday. We normally ship orders within 24 hours of receipt.

**Orders shipped outside the US will be shipped via US Postal Mail (either Global Express, Priority Mail or First Class [packages under 4 lbs]). Additional shipping charges will apply. Simpson & Vail, Inc. is not responsible for and can offer no specific advice on import fees, duty, Customs or taxes that you may be charged when your merchandise reaches you and urges you to consult your local government import office with any questions.

**Orders to wholesale accounts will be shipped via UPS. Freight charges will be assessed prior to shipping. Please notify us if you would like a quote prior to our shipping your order. Otherwise, all orders will have the freight charges added to their merchandise price.

***All merchandise purchased through this site is F.O.B. Brookfield, CT. Title to the merchandise passes to you at the time of delivery by Simpson & Vail, Inc. to a common carrier, as well as responsibility for all shipping fees.

***Order Cancellations: You may cancel your order for any reason prior to shipment and receive a full refund. Should you desire to cancel an item, which has not been received, please call at: 800-282-8327. You will be advised if your merchandise has not been shipped and may therefore still be canceled. If the merchandise has already been shipped and a cancellation is allowed, it will be your responsibility to pay the complete shipping and handling charges. Special order merchandise is non-cancelable.

POLICIES

Returns:
Simpson & Vail guarantees every product we sell. We provide courteous and prompt service, backed by our guarantee that if for any reason you are not satisfied with a purchase, you may simply return it for prompt credit, exchange or full refund within 1 month of your purchase. This was the creed of our founders and we are proud to carry on this tradition.

If you have any questions regarding your return, please email us at info@svtea.com or call our toll free number 1-800-282-8327 and one of our staff members will be happy to assist you.

Status of Order:
For inquiries about products or shipments, please click on the "Account Info" link or phone us at 800-282-8327 between 9:00am - 5:30pm (EST) Monday through Friday or between 10:00am - 4:00 pm Saturday (closed on Saturdays in July and August). You may also email us at info@svtea.com

Mailing Lists:
Rest assured, we never sell our mailing list of customer names, addresses, phone numbers or email lists. Ever!

Sales Tax:
Sales tax is collected on teaware items (all items with product codes starting with "A") with a shipping address in the State of Connecticut unless a reseller's tax id number is on file with us.

Payment Method:
We accept VISA, MasterCard, American Express, and Discover cards.